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    Zendesk
    • 06 Mar 2025
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    Zendesk

    • Updated on 06 Mar 2025
    • 1 Minute to read
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    Article summary

    Overview

    This Adapter allows you to connect to Zendesk to fetch account activity logs.

    Deployment Configurations

    All adapters support the same client_options, which you should always specify if using the binary adapter or creating a webhook adapter. If you use any of the Adapter helpers in the web app, you will not need to specify these values.

    • client_options.identity.oid: the LimaCharlie Organization ID (OID) this adapter is used with.
    • client_options.identity.installation_key: the LimaCharlie Installation Key this adapter should use to identify with LimaCharlie.
    • client_options.platform: the type of data ingested through this adapter, like text, json, gcp, carbon_black, etc.
    • client_options.sensor_seed_key: an arbitrary name for this adapter which Sensor IDs (SID) are generated from, see below.

    Adapter-specific Options

    Adapter Type: zendesk

    • api_token: your Zendesk API token

    • zendesk_domain: your Zendesk domain, like initech.zendesk.com

    • zendesk_email: your Zendesk email address that created the API token

    Manual Deployment

    Adapter downloads can be found here.

    chmod +x /path/to/lc_adapter

/path/to/lc_adapter zendesk client_options.identity.installation_key=$INSTALLATION_KEY client_options.identity.oid=$OID client_options.platform=json client_options.sensor_seed_key=$SENSOR_NAME client_options.hostname=$SENSOR_NAME client_options.mappings.event_type_path=action api_token=$API_TOKEN zendesk_domain='$YOUR_COMPANY.zendesk.com' zendesk_email=you@yourcompany.com

    API Doc

    See the official documentation.

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